Job Posted:
Service Manager (Full time/On-site, Southport)
What we ask of you
This position reports to the General Manager and is part of the Service Management team that is responsible for the day-to-day operations of the service department. This is a team leadership position including but not limited to developing and maintaining positive customer and employee relations, scheduling technicians, taking service calls, creating work orders, generating job estimates, and daily review of technicians’ time.
REQUIRED QUALIFICATIONS AND QUALITIES:
- 3 years of related management experience
- Ability to multi-task, managing multiple priorities simultaneously.
- Ability to be a team player at all levels for the organization.
- Ability to execute his or her responsibilities in a highly professional and proactive fashion
- Maintain a positive and motivated work environment.
- Respond to and resolve customer disputes in a timely manner
- Able to build and maintain customer relationships
- Experience estimating repairs, hours and costs
What we offer
A competitive compensation package based on your experience.4-day or 5-day work week – your choice
Benefits include medical, dental, vision, life, 401k plus match, paid holidays, PTO, and so much more!
Being part of Hodgdon Yachts, a family-owned company since 1816(!), means that we have access to an unrivaled history and deep knowledge of boats and boat owners. We have access to a work force of highly skilled tradesmen and women and innovative engineering team. The opportunity for staff exchange across divisions provides a range of opportunities and keeps our employees engaged and continually learning new skills.
The team that we’re looking to grow is a passionate, authentic, dedicated, and hard-working group. We care about innovation, teamwork, respect, flexibility, having a positive attitude, and exceeding expectations. If this sounds like you, please reach out with your resume or inquiries to [email protected]